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August 2018

Providing Excellent Customer Service – 08-14-2018

August 14 @ 8:00 am - 12:00 pm
$97.00

Building customer loyalty is difficult. Maintaining customer loyalty is critical to business sustainability and success! Are you delighting your customers? Do they sing your praises and bring a steady stream of referral business to you? How about your employees? Are they consistently delivering an excellent customer service experience that drives loyalty and repeat business? As a consumer you understand and appreciate excellent customer service – but are you confident that you consistently providing it to YOUR CUSTOMERS? Studies have consistently…

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Financially Speaking – Unlocking the Language of Business – 08-29-2018

August 29 @ 8:00 am - 12:00 pm
$97

Do you speak finance? It’s the language of business! Does finance and accounting intimidate you? Have you tried learning these concepts, but they just won’t stick? Do you have a need to understand basic finance and accounting concepts for your job, but can’t find an easy way to learn them? Lack of financial fluency is the primary reason small businesses fail. In addition, having a basic grasp of finance and accounting issues has become one of the key skills organizations…

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September 2018

Leadership Essentials – 09-11-2018

September 11 @ 8:00 am - 12:00 pm
$97

“The single biggest way to impact an organization is to focus on leadership development.” John Maxwell What makes a great leader? Vision? Passion? Knowledge? The ability to Motivate? Of course – all these things and more. But, how often are people put into leadership positions simply because they were good at their job? Many team leads, supervisors and managers are thrust into the positions of leading others without any formal training or development of their leadership skills! In this impactful…

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Construction 101: Safety and Compliance for the Construction Industry

September 20 @ 4:00 pm - 5:00 pm
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Construction 101 Safety and Compliance for the Construction Industry   Construction is a high hazard business. Help minimize the risk of injury by attending this safety class designed to review the basics of OSHA regulations related to construction. Not only will you be keeping your employees safe, you will be able to avoid some of the most common and costly citations. Each participant will receive and information packet designed to give you quick access to the information you need the…

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Employee Engagement and Retention

September 21 @ 8:00 am - 10:00 am
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

                                                                                                             Employee Engagement & Retention    Do you want to keep your top talent and reduce turnover? We all know that the costs associated with disengaged employees…

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Excel Essentials – The Basics – 09-26-2018

September 26 @ 8:00 am - 12:00 pm
$97

** This Event is SOLD OUT ** Please join us on November 28th https://soulcanyon.com/event/excel-essentials-the-basics-2/     Microsoft® Excel® is one of the most widely used and powerful programs in the world – and most professionals have barely scratched the surface of what it can do! Are you self taught in Excel? Do you suspect there are faster ways to get things done with this program? Do you struggle with finding the time and the right training approach to increase your…

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October 2018

Taking Charge of Your Succession Planning

October 3 @ 2:00 pm - 3:30 pm
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Taking Charge of Your Succession Planning You have worked extremely hard growing your business over the years and now you are at a transition point: What is My Next Step? Come take a quiz: “Eight (8) Crucial Questions you need to answer to successfully exit your business on your terms. Topics: Where will your business be in 10 years? What are your options? What are my key transition risks? What is the value of my business? When should I start…

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Media Response in the Face of a Crisis

October 5 @ 9:00 am - 10:30 am
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Media Response in the Face of a Crisis   In this upbeat and engaging class you will learn how to deal with the media in the face of a company crisis. In our time of Facebook live videos, Tweeting, YouTube and other social media platforms, employers must stay ahead of a crisis and know exactly how to address the public before a crisis happens. We will hold a mock press conference so we can put what we learn to work.  …

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Oregon Workers in Other States or Countries: What every business owner needs to know before sending employees to another state or country to work

October 11 @ 10:30 am - 12:30 pm
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Working Outside of Oregon Workshop   Have you heard that Oregon employees are protected by their Oregon workers’ compensation coverage regardless of where they are working? That is a true statement most of the time, however, the other state or country may have workers’ compensation requirements to contend with while your employees are working in their jurisdiction.   Currently, only 21 states fully recognize your Oregon workers’ compensation coverage, so how do you protect your business and employees when working…

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Providing Excellent Customer Service – 10-23-2018

October 23 @ 8:00 am - 12:00 pm

Building customer loyalty is difficult. Maintaining customer loyalty is critical to business sustainability and success! Are you delighting your customers? Do they sing your praises and bring a steady stream of referral business to you? How about your employees? Are they consistently delivering an excellent customer service experience that drives loyalty and repeat business? As a consumer you understand and appreciate excellent customer service – but are you confident that you consistently providing it to YOUR CUSTOMERS? Studies have consistently…

Find out more »

Financially Speaking – Unlocking the Language of Business – 10-24-2018

October 24 @ 8:00 am - 12:00 pm

Do you speak finance? It’s the language of business! Does finance and accounting intimidate you? Have you tried learning these concepts, but they just won’t stick? Do you have a need to understand basic finance and accounting concepts for your job, but can’t find an easy way to learn them? Lack of financial fluency is the primary reason small businesses fail. In addition, having a basic grasp of finance and accounting issues has become one of the key skills organizations…

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OSHA Recordkeeping

October 24 @ 4:00 pm - 5:00 pm
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

OSHA Recordkeeping   Are you prepared to show OSHA the records they want to see if they stop by for an inspection? This program will walk through the required reports from the basic 801, accident investigation, OSHA 300 and 300A plus how to comply with the new mandatory electronic reporting requirements.   Topics Covered: Understanding the Workers Compensation forms related to an injury. When is an accident investigation required? Which injuries need to be entered on your OSHA 300 log?…

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Building a Benefit Plan for under $200

October 25 @ 8:00 am - 10:00 am
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Building a Benefit Plan for under $200 (One that your employees will actually Like)     Case: Medical insurance has become too expensive and many employers can’t even afford to fund basic coverage. In the case when an employer does purchase medical insurance, the deductible is so high that “covered” employees can’t afford the out-of-pocket cost before coverage kicks in. In simple terms, employers are stuck offering benefits of no practical value or no benefits at all.   Solution: Join…

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November 2018

Handbook 101 & Job Description Essentials: Not just about Compliance

November 8 @ 8:00 am - 11:00 am
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Handbook 101 & Job Description Essentials: Not just about Compliance   What’s the fuss about employee handbooks? We all know we need them; however, they are often viewed as an afterthought – not as crucial information for your employees. Without a comprehensive handbook, an organization can be susceptible to legal action. While we are on the subject of compliance, are you satisfied with your job descriptions?     Attend our workshop and learn skills to update your handbook and job…

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Leadership Essentials – 11-13-2018

November 13 @ 8:00 am - 12:00 pm

“The single biggest way to impact an organization is to focus on leadership development.” John Maxwell What makes a great leader? Vision? Passion? Knowledge? The ability to Motivate? Of course – all these things and more. But, how often are people put into leadership positions simply because they were good at their job? Many team leads, supervisors and managers are thrust into the positions of leading others without any formal training or development of their leadership skills! In this impactful…

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Use the Discovery Process to Grow Your Business !

November 16 @ 8:00 am - 10:00 am
2045 Cardinal Ave, 2045 Cardinal Avenue
Medford, OR 97504 United States
Free

Use the Discovery Process to Grow Your Business ! Pitching your services isn’t an effective way to win new business. That’s because you have to earn the right to discuss your services. A strategic discovery process builds trust. By asking great questions, you receive clues about what it takes for a prospect to succeed. Stop figuring out how to sell your services. Instead, learn how to win loyal customers. Topics Covered: #1 strategy that leads to more clients. The formula…

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Winter/Defensive Driving

November 21 @ 8:00 am - 9:00 am
BBSI, 2045 Cardinal Ave.
Medford, Oregon 97504 United States
Free

Winter/Defensive Driving   Don’t let this class slip away. Most job-related fatalities are associated with driving. The winter weather increases the risk of an accident. Why not take an hour and pick up some tips and training materials to help your employees reduce the hazard.   Topics Covered: Pre-trip preparation. Key points for driving defensively. Recognizing road hazards and tips on how to adjust for changing conditions. Vehicle control tips on wet and icy surfaces.   Who Should Attend:  …

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Excel Essentials – The Basics – 11-28-2018

November 28 @ 8:00 am - 12:00 pm

Microsoft® Excel® is one of the most widely used and powerful programs in the world – and most professionals have barely scratched the surface of what it can do! Are you self taught in Excel? Do you suspect there are faster ways to get things done with this program? Do you struggle with finding the time and the right training approach to increase your Excel skills? Excel Essentials is the program for you! Rob Hambleton, Soul Canyon Training & Development…

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Excel Essentials – Level 2 – 11-29-2018 – 8am-noon

November 29 @ 8:00 am - 12:00 pm

This class builds on the material covered in Excel Essentials Level 1.  Specifically, Rob will review formulas, functions, formatting and basic database features but will go on to cover formula auditing, conditional formatting, writing functions using the insert function utility, naming cells and ranges, paste special, subtotals, custom autofill lists, charts and printing and much more. Dates: November 29 – 8am – Noon The Excel Essentials Series at BBSI is taught using our proven computer-less training method.  Content is illustrated…

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Excel Essentials – Level 3 -11-29-2018 – 1pm-5pm

November 29 @ 1:00 pm - 5:00 pm

The Excel Essentials Series continues with Rob covering more in-depth functions, including nested functions.  Options, worksheet grouping, dates & times, dynamic links within Excel and to other MS programs, data validation (drop-down lists), protection & security, pivot tables, subtotals, macros, and modeling tools. Dates: November 29 – 1pm-5pm The Excel Essentials Series at BBSI is taught using our proven computer-less training method.  Content is illustrated in the workbook and is covered thoroughly on the screen while participants take notes and…

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